Shipping policy

Shipping Policy

Amanda Glover Art ships original artwork and limited-edition prints from Maryland.

Processing Time

Orders are carefully prepared and shipped within 5–7 business days after payment is received.

Business days do not include weekends or federal holidays. If additional preparation time is required for a particular artwork, you will be contacted using the email address provided with your order.

Free Continental U.S. Shipping

Standard shipping is complimentary for orders delivered within the continental United States.

At this time, free shipping does not include Alaska, Hawaii, U.S. territories, or international destinations.

Please contact Amanda Glover Art before purchasing if you need shipping outside the continental United States. Additional shipping charges may apply, and availability cannot be guaranteed.

Packaging

Original artwork is carefully wrapped and securely packaged to help protect it during transit.

Limited-edition prints may be shipped flat or rolled, depending on the size of the print and the safest available packaging method.

Please keep all packaging materials until you have inspected your order.

Tracking and Insurance

Tracking information will be emailed after your order has shipped.

Original artwork is shipped with tracking and may be insured for its full purchase value. Higher-value orders may require a signature upon delivery.

Please monitor the tracking information and make arrangements for someone to receive the package when necessary.

Delivery Times

Shipping transit times vary based on the destination, carrier, weather, and seasonal demand.

The estimated delivery time provided by the shipping carrier begins after the 5–7 business day processing period and is not guaranteed.

Amanda Glover Art is not responsible for delays caused by the shipping carrier, severe weather, service interruptions, or other circumstances outside the studio’s control.

Shipping Address

Please review your shipping address carefully before completing your purchase.

Contact Amanda Glover Art as soon as possible if you notice an error. An address may not be changed after an order has been shipped.

Customers may be responsible for additional shipping charges when an order is returned because an incorrect or incomplete address was provided or because delivery was refused.

Damaged Orders

Please inspect your order promptly after delivery.

If an item arrives damaged, contact Amanda Glover Art as soon as possible and no later than 14 days after delivery.

Please include:

• Your order number

• Photographs of the artwork or print

• Photographs of the exterior and interior packaging

• A photograph of the shipping label

• A brief description of the damage

Please keep the artwork and all original packaging while the issue is reviewed. Do not discard packaging or return the item before receiving instructions.

When damage occurred during shipping, Amanda Glover Art will work with you to arrange an appropriate resolution and will provide or reimburse reasonable return-shipping costs when a return is required.

Missing Packages

If tracking shows that your package was delivered but you cannot locate it, please check with other members of your household, nearby neighbors, and the shipping carrier.

Contact Amanda Glover Art if the package remains missing so that a carrier inquiry can be opened.

Refunds or replacements for missing packages will depend on the outcome of the carrier investigation. Because original paintings are one of a kind, an identical replacement may not be available.

Questions

For questions about shipping a particular artwork, please use the contact form on this website before placing your order.