Refund policy


Return and Refund Policy

Because each original artwork is unique and limited-edition prints are produced in small quantities, all sales are final except when an item arrives damaged or the wrong item was sent.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your artwork is damaged in transit or you receive the wrong item, contact Amanda Glover Art within 14 days of delivery.

To help document the issue, please include:

  • Your order number

  • Photographs of the artwork or item

  • Photographs of the exterior and interior packaging

  • A photograph of the shipping label

  • A brief description of the damage or error

Please keep the artwork and all original packaging while the claim is being reviewed. Do not return an item without contacting Amanda Glover Art first.

Return Shipping

When a return is required because an item arrived damaged or the wrong item was sent, Amanda Glover Art will provide or reimburse reasonable return-shipping costs.

The artwork must be returned using the agreed shipping method and packaged securely. Whenever possible, please reuse the original packaging.

Refunds and Replacements

Once the issue has been reviewed, an appropriate resolution may include:

  • A refund to the original payment method

  • A replacement print, when available

  • A repair or other mutually agreed resolution

Because original paintings are one of a kind, an identical replacement may not be possible.

Approved refunds will be issued to the original payment method. Banks and credit-card companies may require additional processing time before the refund appears in your account.

Non-Returnable Items

Returns are not accepted for:

  • Changes of mind

  • Preference regarding color, scale, framing, or display

  • Items damaged after delivery

  • Items returned without prior approval

Please review artwork dimensions, materials, photographs, framing information, and product descriptions carefully before purchasing. Colors may appear slightly different depending on the lighting and screen used to view the artwork.

Contact

To report a damaged or incorrect order, please use the contact form on this website and include your order number.

One practical note: while the policy allows 14 days, encourage customers to report shipping damage immediately so the carrier claim is easier to document. 🎨